Last Updated: October 2025
At 1st HVAC Repair Services Palm Desert CA, we value your privacy and comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
This notice explains the privacy rights of California residents and how you can exercise those rights regarding your personal information.
Your Privacy Rights
If you are a California resident, you have the following rights under the CCPA and CPRA:
1. Right to Know
You have the right to request details about the categories and specific pieces of personal information we have collected, used, disclosed, or shared about you.
2. Right to Delete
You may request that we delete personal information we have collected from you, subject to certain exceptions (such as when required to retain data for legal or operational purposes).
3. Right to Correct
You may request correction of any inaccurate or incomplete personal information we maintain about you.
4. Right to Opt Out of Sale or Sharing
We do not sell or share your personal information for monetary value. However, if you wish to limit data sharing used for operational or analytical purposes, you may contact us using the information below.
5. Right to Limit Use of Sensitive Personal Information
You can request that we limit the use or disclosure of sensitive personal information to what is necessary to provide our services.
6. Right to Non-Discrimination
We will never deny services, charge different prices, or provide a different level of quality because you exercised your privacy rights.
How to Submit a Request
You may exercise your California privacy rights at any time by contacting us:
📧 Email: info@opusgroupsolutions.com
📞 Phone: 760-298-0159
Please include the subject line “California Privacy Request” and provide your name, email address, and phone number so we can verify your identity before processing your request.
We will respond within 45 days, as required by California law.
Information We Collect
We may collect the following categories of personal information:
- Identifiers: Name, phone number, email address, and postal address.
- Commercial Information: HVAC service requests, inquiries, or estimates.
- Internet or Network Activity: Information about your interactions with our website (pages visited, forms submitted, etc.).
How We Use This Information
We use your information to:
- Provide, schedule, and complete HVAC services.
- Communicate with you regarding appointments, quotes, or inquiries.
- Improve our website and customer experience.
- Comply with legal and regulatory obligations.
We do not sell personal information. We only share limited data with trusted service providers when necessary to operate our business.
Authorized Agents
You may designate an authorized agent to submit a request on your behalf.
To do so, your agent must provide proof of written authorization, and you may still need to verify your identity directly with us to confirm the request.
Updates to This Notice
We may update this California Privacy Rights notice from time to time.
All changes will be posted on this page with a new “Last Updated” date.
Contact Us
If you have any questions or would like more information about our privacy practices, please contact us:
1st HVAC Repair Services Palm Desert CA
Opus Group Solutions
📞 760-298-0159
📧 info@opusgroupsolutions.com
🌐 https://1sthvacrepairservicespalmdesertca.com/
Hours: Mon–Sun | 24/7